TOLVA is a market leader in providing locally based, bilingual IT support and management services for German speaking subsidiaries & companies with ties to operations in Germany, Austria or Switzerland.
We provide a seamless experience, able to engage with support counterparts in Europe to deliver smooth operations to your business operations.
Our commitment to serving as your reliable German–English IT integrator is reflected in our membership of the German–Australian Chamber of Industry and Commerce, giving us an insight into this ever-developing market, as well as the opportunity to engage directly with businesses in the community.
TOLVA: Das IT Haus
Our understanding of both the German and Australian business markets gives us a unique advantage. We can deliver the same high standard IT integration, cloud and support services, working either independently or as part of a broader global IT team.
Our German speaking IT Service Desk is an extension of our ITIL v3 certified Service Desk responsible for providing first, second and third level support for incidents and requests to our clients, only with the added advantage of fluency in German and English.
TOLVA also has the capacity and experience in delivering cross-border infrastructure projects, co-location sites, MPLS networks and other solutions that allow subsidiary companies and branch-offices in Australia and New Zealand to operate as extensions of their German parent company's networks.
We work effectively with both in-house and outsourced IT teams in the European Union, on an adaptive round-the-clock or follow-the-sun support model, to ensure effective project management during initial implementation, and support for future upgrades or required modifications.